16
November
2017
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08:00 PM
Europe/Amsterdam

FamilySearch Free Sign-in Offers Greater Subscriber Experiences and Benefits

Beginning December 13, 2017, patrons visiting FamilySearch.org will see a prompt to register for a free FamilySearch account or sign in to their existing account to continue enjoying all the free expanded benefits FamilySearch has to offer.  Since its launch in 1999, FamilySearch has added millions of users, billions of various historical records, and many fun, new features like Family Tree, Memories, mobile apps, digital books, and dynamic help.  In order to accommodate continued growth of these and future free services, FamilySearch must assure all its partners that its content is offered in a safe and secure online environment. Patrons creating a free account and signing in fulfills that need.   

Patron sign in will also enable FamilySearch to satisfy the ongoing need for user authentication. This authentication can deliver rich, personalized discovery, collaboration, and help experiences. Simply put, signed-in visitors can access more searchable content and enjoy more personalized services.  

“A large percentage of our current site visitors are not benefiting from much of what FamilySearch has to offer because they don’t realize the need to simply sign in with their free account to do so,” said Steve Rockwood, FamilySearch CEO. “They are basically arriving in the parking lot but not coming inside for the main event,” he said about website visitors who do not sign in. 

FamilySearch is committed to patron privacy and does not share personal account information with any third party without a patron’s consent.  

See Registering to use FamilySearch.org for information about creating a free account.  

ADDITIONAL INFORMATION

1. Do I have to pay for a FamilySearch account?  

No. Your FamilySearch account is, and always will be, free.  

2. How do I create a free FamilySearch account?  

See Registering to use FamilySearch.org. The only information you will need is your first and last name, a username, a password, and an email or mobile phone number.  

3. What if I have forgotten my username or password?  

4. Will you sell my information?  

FamilySearch does not share your personal account information with any third party without your consent.  

5. How will my experience be enhanced?  

FamilySearch offers many services and experiences that are free but that require you to sign in as a subscriber to fully use. In addition to historical records and Family Tree access, signed-in subscribers receive personalized experiences, notifications, and other features (see above).  

6. Why do users need to log in to perform searches or to create a family tree?  

FamilySearch wants to provide you more access to records and a rich, personalized experience with more successful discoveries. By signing in, you allow the FamilySearch system to customize and deliver its best services to you.  

7. How will my contact information be used?  

  • Your information is used in the FamilySearch system to facilitate collaboration between users (you control how much information is shared).  

  • The Family Tree and Memories features display your username and any other contact information you approve when using select features.  

  • Your information allows you to send in-system messages to other users without revealing your personal identity or email address.  

  • FamilySearch will send you email and newsletters to keep you informed. You can specify how much email, if any, you receive.  

  • Your contact information is accessed when you contact the support group for help.  

8. Is there anything I can do without signing in?  

Absolutely. There are still a number of things you can do on FamilySearch without signing in. You can search the catalog, digitized books, genealogies, the Wiki, and the learning center. You can also view user-contributed photos and stories.  

About FamilySearch

FamilySearch International is the largest genealogy organization in the world. FamilySearch is a nonprofit, volunteer-driven organization sponsored by The Church of Jesus Christ of Latter-day Saints. Millions of people use FamilySearch records, resources, and services to learn more about their family history. To help in this great pursuit, FamilySearch and its predecessors have been actively gathering, preserving, and sharing genealogical records worldwide for over 100 years. Patrons may access FamilySearch services and resources free online at FamilySearch.org or through over 5,000 family history centers in 129 countries, including the main Family History Library in Salt Lake City, Utah.

Comments 1 - 19 (19)
Thank you for your message.
Aliza M Lee
09
December
2017
I always sign in/Log in and I am able to search indexed records but now I can't browse records? Is that correct? I keep getting this message.
To view these images you must do one of the following:
Sign in to Familysearch.org as a member of The Church of Jesus Christ of Latter-day Saints.
Access the site at a family history center.
Jeannette Miles
04
December
2017
Used site for many years. Thank you.
Sue
25
November
2017
I am a librarian. I contacted FamilySearch about becoming an Affiliate Library. The case was opened, however, despite the fact that I have sent two further emails, no one has responded.
Sandie
25
November
2017
I have been a registered member for many years. One of the features I use most often is viewing the images of census records. Well, I am no longer able to view the image of the census page itself, instead when I click on 'view image', What appears is an image page FILLED with x amount if census pages!!!! For example, if the page for the family I wish to view is page 56 of 65, an image appears with ALL those pages!!! and if that is not useless enough, I am unable to select the page I actually need to view !!! I first had this happen in Sep and it continues, Please fix this Family Search !!!
Dieter Fritzsch
21
November
2017
I am teaching familysearch since 1999 at shools for adults (Volkshohschule)
in Germany an had allways good experiences.
Renate Johnston
21
November
2017
I have a user and password already, but can not signn in through this website
Terry Cooper
19
November
2017
Although Family Search has many wonderful things to offer, it has a huge flaw. Anyone at any time can alter your family tree. I lost huge portions of mine. Horrible!
Else Marit skjølås
19
November
2017
Searching for Great grandmother Maria johannesdatter Skjølås parents
Patricia Briggs
19
November
2017
am searching for the records of Caroline Carr married to John Richards Bengerang NSW
Todd
18
November
2017
FamilySearch has always been free.
Eudora Petersen
18
November
2017
Creating or acessing a previous account.
Julie Nowak
17
November
2017
I am so grateful FamilySearch is doing this! So many times I've had people using my researched information and sometimes add incorrect information, unknowingly or by mistake. But when they have no log-in or any way to contact them, I can't let them know. I also would like to work with some of them that are distant cousins, but can't contact them. I love my family! No matter how distantly related we may be. I would love us to all work together. I've been working on our family line for over 32 years and I still don't know everything. We could be so much help to each other. Not to mention family photos of family and friends that I can't identify, but I bet a distant relative could. Yes, Please, Everybody sign up! It's safe and it's free!
Mark A. Lippie
17
November
2017
looking forward to using this site. I have visited the site and found information to confirm what I have in my Family Tree.
Paul Tanner-Tremaine
17
November
2017
I have been logging in for years. Surely as you can detect whether I am logged in, and if so, not display the login reminder notice? Or, give us an 'x' button to acknowledge that we have read it!
Paul Nauta
20
November
2017
Paul,

Thank you for your feedback. I have forwarded it to the development team. There is an option to instruct the system to remember your sign in for two weeks when signing in. That should alleviate the persistent pop up messages, but you will need to sign in again after two weeks or with every new browser session if you do not choose that option.
Willene
17
November
2017
Though I have had a free account for some time, I did not realize that FamilySearch was not giving me full access to information in record searches just because I had not logged in. Maybe I need to redo my past searches as a logged-in account holder. I'm wishing everyone at FamilySearch blessings in the digitization of its records and looking forward to being able to use them in my research. Thank you for all your work.
Jean Standish
16
November
2017
Please enroll me. Thanks!
Paul Nauta
17
November
2017
Jean,

You simply need to go to FamilySearch.org and following the prompts to create a free account. Thank you.
Laurice Johnson
16
November
2017
I am wondering if after implementing this sign-in requirement you will make more databases available to those of us who are not close to a family history center or approved library or the hours those centers are open are not convenient for those who work. It is frustrating to know that you have a record, digitized, but still unavailable to view unless I travel to a center or to Salt Lake City.
Paul Nauta
20
November
2017
Laurice,

We would love to provide unfettered access to everyone of all digital content we've produced. Unfortunately, access rights are governed by our contracts with the record's custodian/archive. Even though we may digitize a film or a record, we may not have the rights to make it broadly available online due to data privacy or other rights restrictions. Data privacy laws change overtime, even necessitating in some circumstances the need to unpublished records that were previously available online. In some cases other rights restrictions mean we cannot share the records digitally.

You may have noticed a new icon in the FamilySearch Catalog next to digitized collections of a camera with a key over it. That icon means that there is a restriction that only allows the images to be viewed while in a FamilySearch Library, Family History Center or Affiliate Library. There are even a few images which are not available to Affiliate Libraries due to rights restrictions. FamilySearch's default approach is to provide the broadest access to its content to the largest number of patrons. In some case restrictions, that means access through our Family History Centers only. We apologize in advance for these inconveniences.
Framk McGonigal
16
November
2017
Thank you for providing this wonderful source.I just wish that we could see online,the same details and original documents that are provided at the computers at the FHCs.I was a NON MEMBER Volunteer at my local FHC for 18 year sand enjoyed it.
Paul Nauta
20
November
2017
Frank,

See the reply above to Laurice Johnson. Thank you for your support for the past two decades!
Brenda
16
November
2017
Thank you for continuing to share your records for free.